BACK OFFICE OUTSOURCING IN THE PHILIPPINES

Build Your Back-Office Team in the Philippines

Dedicated office-based teams in Cebu, fully managed from hire to daily operations.

Why Businesses are Switching to Office-Based Outsourcing

With office-based teams, you have control over how work is done, where it is done, how performance is managed, and how your data is secured.

Office-Based (PBO)

Supervised office environment

Company-managed desktops

Secure office network

Tracked attendance and activity

Local employment contracts

Home-Based Outsourcing

Home environments

Personal devices

Unsecured networks

Limited oversight

Contractors

What We Do

We build and manage office-based back-office teams in the Philippines.

Your team works from a supervised office using company-managed systems, not home setups or freelancers.

You get consistent output and full control and a team that takes care of your day-to-day admin and back office work.

How We Hire Your Team

We follow a structured recruitment and oversight process to reduce hiring risk.

Most roles are filled within 2–4 weeks.

Define the Role

Week 1

Calibration call

We start with a call to understand the role, responsibilities, experience level and working hours.

Candidate Selection

Week 1-3

We source candidates

From JobStreet, SEEK and local networks, often generating a large number of applicants.

We interview candidates

Each candidate goes through two online interviews and a final in-person interview at our office.

2–3 shortlisted candidates per role

You receive a small, fully screened shortlist.

Selecting your team member

We recommend the best candidate from the shortlist and handle the hiring process, or you can lead the final selection if preferred.

3-week replacement guarantee

If someone does not perform to the expected standard, we replace them at no extra cost.

As your team grows, we repeat the same structured recruitment process for each new role.

How We Manage Your Team

Ongoing oversight, structure and support.

Onboarding & Setup

Week 3-4

We manage onboarding

We handle IT setup, system access and workstation setup so your team member is ready to start.

Work Tracking

Ongoing

We monitor performance

Working hours and activity are tracked to ensure visibility and accountability.

Ongoing Support

Ongoing

We manage team operations

Payroll, government contributions, HR and office management are handled by us. This means your team runs smoothly without local oversight.

We manage IT support

Systems, access and workstations are maintained by us. This means your team stays operational without technical disruption.

We handle the day-to-day management so your team stays consistent and operational.

Industries We Build Back-Office Teams For

We build and manage back-office teams for businesses that rely on organised operations, accurate records, and secure handling of data.

Accounting & Bookkeeping Firms

Back-office support for accounting and bookkeeping firms handling financial records and reporting.

Typical work:

Bookkeeping support, bank reconciliations, payroll preparation, and financial reporting.

Property Management Companies

Administrative support for property portfolios and tenant management.

Typical work:

Tenant administration, maintenance coordination, rent tracking, and property reporting.

Recruitment Agencies & Teams

Back-office support for recruitment teams managing candidates and CRM systems.

Typical work:

CRM updates, candidate coordination, interview scheduling, and pipeline tracking.

General Business Support

Support for day-to-day administrative work, including data entry, CRM updates and operational tasks across different industries.

Typical work:

Administrative tasks, CRM management, reporting, and internal operations support.

Back-Office Roles We Recruit

All roles are office-based and work from our supervised office in Cebu IT Park.

Administrative Support

Inbox and calendar management

Document preparation and data entry

Task coordination and follow-ups

General admin across teams

Finance & Accounting

Bookkeeping and invoicing

Bank reconciliations and AP/AR

Payroll preparation and expense tracking

Financial reporting support

CRM & Data Management

CRM updates and record keeping

Data entry and database management

Pipeline tracking and reporting

Data accuracy and clean-up

Coordination & Scheduling

Appointment and meeting scheduling

Internal and external coordination

Follow-ups and status tracking

Calendar and timeline management

Sales & Lead Generation

Email and LinkedIn outreach

Sales calls and appointment setting

Follow-up and pipeline management

CRM tracking and reporting

Customer & Marketing Support

Client communication and updates

Handling enquiries and follow-ups

Basic social media posting and content scheduling

Simple marketing support (lists, uploads, campaign setup)

Build Your Back Office Team

We help you define the roles, structure and oversight needed to build a reliable back office team.

How We Support Your Business

How We Operate Securely

Your staff are employed through our Philippine company and work from our managed office in Cebu IT Park.

Registered Philippine company

Locally incorporated and fully compliant under Philippine law.

Employment Contracts

All staff are employed under proper contracts.

Government Benefits Handled

SSS, PhilHealth, Pag-IBIG and HMO are managed for you.

Office-Based Team

Your Staff work from our supervised workplace in Cebu IT Park.

Company-Managed Workstations

Staff operate only on company-managed computers within our office network.

Controlled Access

Each team member has secure access based on their role.

Registered Philippine Corporation • Cebu IT Park Office • Full Philippine statutory compliance

Frequently Asked Questions

Answers to common questions about outsourcing, back office teams, and how our model works.

What is a back office team?

Back office teams handle admin and support tasks

This includes data entry, bookkeeping, payroll, CRM management, and day-to-day business operations.

What is outsourcing?

Outsourcing means hiring staff in another country

It allows businesses to access skilled staff and run back office operations more efficiently through a dedicated team.

Why outsource to the Philippines?

The Philippines offers a highly skilled, English-speaking workforce

We choose the Philippines because of its strong education, professional talent, and ability to support international businesses with reliable back office teams.

Who is this service for?

Back office outsourcing for growing businesses

We support accounting firms, property management companies, recruitment agencies, and other businesses needing admin and support staff.

What is office-based outsourcing?

Hire staff in the Philippines in a secure office

Your team works from a controlled office environment, not from home, ensuring better security, structure, and reliability.

CEBU IT PARK, PHILIPPINES

Ready to Build Your Office-Based Team?

We recruit, employ and manage your dedicated team in Cebu IT Park.

Book a Call