Privacy Policy

1. About Us

We provide office-based offshore back-office team services to businesses internationally. Our service delivery centre is located at 17th Floor, Skyrise 4B, West Geonzon Street, Cebu IT Park, Cebu City 6000, Philippines.

Contact: info@plusbackoffice.com

2. What Data We Collect

We collect the following personal data when you use our website or contact us:

• Name and job title
• Work email address
• Company name
• Information submitted through our contact form
• Website usage data via analytics if applicable

3. How We Use Your Data

We use the data we collect to:

• Respond to enquiries submitted through our contact form
• Provide information about our services
• Send follow-up communications where you have indicated interest
• Improve our website and services

We do not sell, rent or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process personal data as a UK-registered company under the UK GDPR and Data Protection Act 2018. Our legal basis is legitimate interests in responding to business enquiries and providing our services.

For clients in Australia we comply with the Australian Privacy Act 1988 and the Australian Privacy Principles.

For clients in the United States we comply with applicable federal and state privacy requirements including CCPA where relevant.

Where required by applicable law in your jurisdiction we will seek appropriate consent.

5. Data Storage and Security

Your data is stored securely. We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss or disclosure. We do not store payment information.

Personal data may be processed at our Philippines operations in Cebu IT Park by staff employed under appropriate confidentiality agreements and data handling controls. All staff sign confidentiality agreements as part of their employment contracts.

6. Data Retention

We retain enquiry data for up to 24 months unless you request deletion earlier or we are required to retain it for legal purposes.

7. Your Rights

Depending on your location and applicable law you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent where processing is based on consent
• Lodge a complaint with a relevant supervisory authority

To exercise any of these rights contact us at info@plusbackoffice.com

Australian clients may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

US clients in California may exercise rights under the California Consumer Privacy Act (CCPA) by contacting us at info@plusbackoffice.com

8. Cookies

Our website may use essential cookies for functionality. We do not currently use tracking or advertising cookies. If this changes we will update this policy and notify users where required.

9. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites and recommend you review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available at plusbackoffice.com/privacy-policy with the date of last update shown at the top.

11. Contact

Blue White Management OPC
17th Floor, Skyrise 4B
West Geonzon Street
Cebu IT Park, Cebu City 6000
Philippines
Email: info@plusbackoffice.com