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Recruitment agencies use Plus Back Office to handle sourcing, CRM updates, scheduling and admin from our managed office in Cebu IT Park, Philippines. Your consultants focus on clients and placements. From $1,350 per person per month all-inclusive.
Your ATS + CRM
Sourcing and admin inside your existing systems
Same-Day Turnaround
Brief in the morning, output within your working day
3-Week Guarantee
Replacement at no extra recruitment cost
A dedicated offshore recruitment support team clears the sourcing, formatting and coordination work off the desks of your consultants. Everything is briefed by your consultants and delivered in your systems, so their hours go to client development, candidate conversations and closing placements rather than administration that anyone well-directed can run.
These are the tasks agencies hand over first, each defined by clear inputs and a repeatable process. See also the CRM coordinator roles and admin assistant roles we staff.
Working from the briefs your consultants set, the team searches LinkedIn, the major job boards and your internal database, builds longlists and drafts short profile summaries. Candidates are added to the pipeline ready for a consultant to assess, so sourcing volume no longer depends on how much time your billers can spare.
Candidate CVs are reformatted cleanly into your agency template and concise one-page screening summaries are prepared for consultant review. Presentation stays consistent whichever consultant owns the role, so what reaches your clients looks the same every time and takes far less consultant effort to pull together.
Your applicant tracking system and CRM are kept current: new profiles added, contact details corrected, activity notes logged and duplicate or stale records cleaned out. When the database reflects what is actually happening across live roles, your consultants can trust it for follow-up and reporting instead of working around it.
Interview times are arranged between candidates and hiring managers, invites and confirmation emails are sent, and any rescheduling is handled end to end. The team absorbs the repeated back-and-forth that quietly eats into consultant weeks, keeping diaries tidy and candidates informed at every step.
Reference requests are issued and chased, returned feedback is compiled into your standard template and filed in the system, and compliance items such as right-to-work checks and certifications are requested and tracked until each file is complete and audit-ready.
Recruitment consultants are expensive to employ and time-consuming to manage. The highest-value work they do is building client relationships, assessing candidates and closing placements. Yet much of their time goes to activities that could be handled by well-directed support staff.
40%
Consultants routinely lose a large part of the week to sourcing, CRM updates, scheduling and formatting. Every hour spent on these tasks is an hour not spent on client development or candidate conversion.
$4,900
A locally based research or admin support hire typically costs $3,400 to $4,900 per month all-in including payroll taxes, office and overhead. An equivalent offshore team member from Cebu IT Park starts from $1,350 per month, all-inclusive. Across a team of three, that adds up to more than $6,000 a month.
GMT+8
The team works Philippines time (GMT+8), which lines up with the Australian business day, with a night shift for US businesses. They respond in real time and deliver their output within the working day.
Office
Your offshore support team works from a managed office in Cebu IT Park. On-site supervision, company-managed desktops, secure network and structured working hours. Not a freelancer working from home with unpredictable availability.
The day-to-day workflow integrates with how your consultants already work. There is no separate system to manage and no significant change to how your team operates.
Your offshore team starts at the same time as your office. They are in your Slack or Teams, respond in real time and are available for questions throughout the day. Aligned to your hours, no overnight handoff.
Your offshore team accesses your ATS, LinkedIn Recruiter seats, CRM and job boards from company-managed desktops via secure VPN and 2FA. In your systems they have the same access as any support staff member.
Your offshore team works from clearly defined search criteria and documented processes. If you have SOPs, they follow them. If not, we help you create simple task-level documentation during onboarding. The better the brief, the better the output.
Your support team works from our managed office in Cebu IT Park with on-site supervision. Attendance is tracked. Working hours are verified. This is not a freelance arrangement with unpredictable availability.
Here is what a standard day looks like when your consultants and Cebu support team work together.
Your consultant sends the offshore team their open role priorities for the day: search criteria, target profiles, platforms to search and any specific instructions. This takes 10 to 15 minutes over Slack or a brief video call.
The offshore team works through the task list: sourcing and longlist building on LinkedIn and Indeed, updating the ATS with new profiles, formatting CVs to your template, handling scheduling coordination and CRM updates.
If the offshore team has questions or needs clarification on a candidate, they message the consultant directly. Real-time communication means issues get resolved quickly, not queued overnight.
Your offshore team submits their sourced profiles, completed CRM updates and any other task outputs before end of day. Your consultant reviews and progresses with candidates the next morning, or acts on them the same afternoon.
Your team works on company-managed desktops in our secure Cebu IT Park office. Enterprise network, VPN, 2FA, disk encryption and biometric access are standard.
One all-inclusive monthly fee per team member. Salary, office, desktops, HR, payroll and compliance all included. One USD invoice per month.
$1,350
Starting from
Per team member per month
2 staff
Minimum
Office-based, full-time
All-in
One invoice
No hidden costs
Pricing varies by role and seniority, and is agreed in writing before any engagement begins. Full cost comparison here.
Yes. Your offshore team accesses your applicant tracking system from company-managed desktops via secure VPN and 2FA. Whether you use Bullhorn, JobAdder, Vincere, Greenhouse or any other ATS, we configure access on the company desktop before your team member starts.
All team members sign confidentiality and data handling agreements as part of their employment contracts. Work is conducted on company-managed desktops with no personal device access to candidate data. Role-based access controls limit each team member to the data they need for their specific tasks.
Your offshore team can conduct sourcing on LinkedIn (using your agency's LinkedIn Recruiter seats), Indeed, Seek, your internal ATS database and any other platforms you provide access to. Platform access is your existing licences; we handle the hardware and connectivity.
Most agencies run a brief daily standup or morning briefing with their offshore team via Slack or Teams. Consultants send search criteria, role briefs and priorities at the start of the day. The offshore team works through the task list and submits output for review by end of day.
We source candidates with experience in recruitment support, research or CRM-intensive roles. Many have prior BPO experience supporting international recruitment firms. Experience level is matched to your requirements during the role definition phase.
Most sourcing and admin support roles are filled within 3 to 5 weeks of the discovery call. IT setup and onboarding takes a further 1 to 2 weeks. You can expect your offshore team member to be fully operational within 4 to 5 weeks of engaging Plus Back Office.
Candidate data is handled on company-managed desktops within our secured Cebu IT Park office. Role-based access, VPN, 2FA and confidentiality agreements in every employment contract support cross-border transfer requirements under common data protection regimes.
Your sourcing and CRM coordinators are employed in the Philippines and work from our supervised Cebu IT Park office, not from home.
Book a discovery call. We will scope what your consultants spend their time on, identify the tasks to hand off first, and give you a clear all-in price for an offshore recruitment support team.